/ What we do
/ The UK Confidential Hazardous Incident Report Programme
Although accident/incident rates in commercial air transport operations have reduced to an extremely low level, the number of accidents with Human Factors causes has not declined at the same rate and thus has become the dominant cause in major accidents. A similar situation exists within the maritime sector.
Incident reporting programmes have proved to be valuable tools in the identification of safety related issues and the definition of corrective actions. In the specific case of incidents involving human error, the availability of an independent, voluntary, confidential reporting medium has provided valuable additional information to that available through formal or mandatory reporting systems.